1. Booking & Deposit

• A 50% non-refundable deposit is required to secure your workshop date.
  
• Dates are not confirmed until the deposit is received.
  
• The remaining balance is due 48 hours before the event, unless otherwise agreed.
  

2. Minimum Attendance

• All workshops require a minimum of 10 participants.
  
• If the minimum is not met, pureglow may offer:
  - A rescheduled date
  - Workshop kits
  - A credit toward a future workshop

3. Cancellations & Refunds

• Cancellations made more than 7 days before the scheduled event are eligible for a refund of 40% of the total deposit paid.
  
• Cancellations made within 7 days of the event are non-refundable.
  
• No-shows are not eligible for refunds or credits.
  

4. Weather & Emergencies

• In the event of unsafe weather or unforeseen emergencies, pureglow reserves the right to reschedule.
  
• Payments will be transferred to the new date or issued as a credit (no refunds).
  

5. Travel & Off-Site Events

• Hosts are responsible for providing:

- Tables and chairs
- Adequate ventilation
- A safe workspace suitable for candle making

6. Event Timing

• Workshops begin promptly at the scheduled start time.
  
• Late arrivals may miss instruction and steps. No refunds or extensions will be provided.
  

7. Candle Care & Curing

• Candles must cure for 72 hours before burning.
  
• pureglow is not responsible for candles burned before the cure period or improper candle care.
  

8. Fragrance & Safety

• All fragrance oils used are non-toxic and skin-safe.
  
• Guests with sensitivities should notify pureglow in advance.
  
• pureglow is not liable for reactions when instructions are not followed.
  

9. Payment Handling

• If tickets are sold by the host or venue, payment to pureglow must follow the agreed-upon terms.
  
• Materials are prepared in advance; delayed payments are not acceptable.
  

10. Respect the Experience

• This is a guided workshop experience.
  
• Guests are expected to follow instructions and treat materials, tools, and the instructor with respect.